{"id":693,"date":"2023-07-22T18:56:57","date_gmt":"2023-07-22T23:56:57","guid":{"rendered":"https:\/\/tiendaroka.com\/?page_id=693"},"modified":"2023-07-22T18:57:00","modified_gmt":"2023-07-22T23:57:00","slug":"politica-de-reembolso","status":"publish","type":"page","link":"https:\/\/tiendaroka.com\/index.php\/politica-de-reembolso\/","title":{"rendered":"Pol\u00edtica de Reembolso"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u00a1Gracias por comprar en tiendaroka.com!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ofrecemos reembolso y\/o cambio dentro de los primeros 5 d\u00edas de tu compra. Si han transcurrido 5 d\u00edas desde tu compra, no se te ofrecer\u00e1 un reembolso y\/o cambio de ning\u00fan tipo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Elegibilidad para reembolsos y cambios<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tu art\u00edculo debe estar sin usar y en las mismas condiciones en que lo recibi\u00f3.<\/li>\n\n\n\n<li>El art\u00edculo debe estar en el embalaje original.<\/li>\n\n\n\n<li>Para completar tu devoluci\u00f3n, requerimos un recibo o comprobante de compra.<\/li>\n\n\n\n<li>Solo se pueden reembolsar los art\u00edculos de precio regular; los art\u00edculos de promoci\u00f3n no se pueden reembolsar.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Cambios<\/strong>&nbsp;<em>(si es aplicable)<\/em><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Solo reemplazamos los art\u00edculos si est\u00e1n defectuosos o da\u00f1ados. Si necesitas cambiarlo por el mismo art\u00edculo, env\u00edanos un email a: rokarteaccesorios@gmail.com y env\u00eda tu art\u00edculo a: Carrera 13 N\u00b0 60-50 C.C. Colors 61, Local 17.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Bienes Exentos<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Los siguientes bienes est\u00e1n exentos de reembolsos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Productos adquiridos en promoci\u00f3n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cualquier art\u00edculo que no se encuentre en su estado original, est\u00e9 da\u00f1ado o falte una parte por razones que no se debieron a nuestro error.<\/li>\n\n\n\n<li>Cualquier art\u00edculo que se devuelva m\u00e1s de 5 d\u00edas despu\u00e9s de la entrega.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez que se reciba e inspeccione tu devoluci\u00f3n, te enviaremos un email para notificarte que hemos recibido tu art\u00edculo devuelto. Tambi\u00e9n te notificaremos la aprobaci\u00f3n o el rechazo de tu reembolso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si es aprobado, entonces se procesar\u00e1 tu reembolso y se aplicar\u00e1 un cr\u00e9dito autom\u00e1ticamente a tu tarjeta de cr\u00e9dito o m\u00e9todo de pago original, dentro de una cierta cantidad de d\u00edas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Reembolsos atrasados \u200b\u200bo faltantes<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si a\u00fan no has recibido un reembolso, primero verifica otra vez tu cuenta bancaria. Luego, comun\u00edcate con la compa\u00f1\u00eda de tu tarjeta de cr\u00e9dito. Puede tomar alg\u00fan tiempo antes de que se publique oficialmente tu reembolso.<\/li>\n\n\n\n<li>Si has hecho todo esto y a\u00fan no has recibido tu reembolso, comun\u00edcate con nosotros al email: rokarteaccesorio@gmail.com y\/o n\u00famero de tel\u00e9fono: 319 705 7182.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Env\u00edo<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Debe enviarse a la siguiente direcci\u00f3n Carrera 13 N\u00b0 60-55 CC Colors 61, Local 17.<\/li>\n\n\n\n<li>Usted ser\u00e1 responsable de pagar sus propios costos de env\u00edo para devolver su art\u00edculo.<\/li>\n\n\n\n<li>Los costos de env\u00edo no son reembolsables. Si recibes un reembolso, el costo del env\u00edo de devoluci\u00f3n se deducir\u00e1 de tu reembolso.<\/li>\n\n\n\n<li>Dependiendo de d\u00f3nde vivas, el tiempo que tarde tu producto cambiado en llegar a ti puede variar.<\/li>\n\n\n\n<li>Por favor, nota que no podemos garantizar que recibiremos tu art\u00edculo devuelto.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u00a1Gracias por comprar en tiendaroka.com! Ofrecemos reembolso y\/o cambio dentro de los primeros 5 d\u00edas de tu compra. Si han transcurrido 5 d\u00edas desde tu compra, no se te ofrecer\u00e1 un reembolso y\/o cambio de ning\u00fan tipo. Elegibilidad para reembolsos y cambios Cambios&nbsp;(si es aplicable) Solo reemplazamos los art\u00edculos si est\u00e1n defectuosos o da\u00f1ados. Si [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-693","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Reembolso - ROKA Arte y Accesorios<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tiendaroka.com\/index.php\/politica-de-reembolso\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Reembolso - ROKA Arte y Accesorios\" \/>\n<meta property=\"og:description\" content=\"\u00a1Gracias por comprar en tiendaroka.com! 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